The move
A couple living in Christchurch were moving back to Kent, to a new home in Ashford. They had moved into their four-bedroom Christchurch house from a two-bedroom flat, so although the house was large, it was sparsely filled.
They asked three companies to quote, including one they had used before. They chose us, and later told us that our surveyor had properly assessed what they actually owned, rather than simply quoting for a typical four-bedroom house.
The challenge
Ashford is a long drive from Christchurch, along the south coast and across into Kent. Doing all of the loading, the journey and the unloading in a single day would have meant a rushed finish at the new house.
The move also needed to protect two properties: the home the couple were leaving and the house they were moving into. Both needed the same care, even though they were at opposite ends of the south of England.
What we did
We planned the move over two days.
Day one. The crew arrived at the Christchurch home at 8am. The first job was to protect the property with floor sheeting and padding on doors and frames. The rest of the morning was spent wrapping and loading the couple's belongings, which were then taken back and kept overnight in our secure storage.
Day two. The crew set off at 7am for Ashford, where the couple met them on arrival. At the new house the team laid protection first, then unloaded room by room, with the couple directing where every piece went.
Before leaving, the crew took down all the floor and door protection and cleared away the packing waste.
The result
By the end of day two the couple's furniture was in place and they could start settling into their new home. Afterwards they sent us a review. Here it is in their own words, shortened in places and with our crew's names left out:
"We were moving back from Dorset to Kent. The surveyor was very professional and assessed what we had, I also felt he'd listened to me; ... The move took place over 2 days ... Great guys, very polite professional and fun, they took the edge off the stress and we both felt they were in control. They protected every surface, door protectors, floor protectors, wraps for our goods, another level from anyone I'd seen before. We had 3 quotes, 1 from a company we'd used before, that were a fraction as good as good as these guys. I'd highly recommend ... If this company works near our next move they will be my ONLY choice."
Splitting a long move over two days is often the calmer option. If you are leaving the area, see our home removals page or read about movers in Christchurch.
Planning a move of your own? Get a quote: a free home visit in a BH postcode or DT11, or short room videos or photos from anywhere else. You can also call 01202 570970.
