REVIEWS

Customer Reviews

Read some of our 5* reviews written by our customers about our removal & storage services

REVIEWS

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Great guys, very professional and a relaxed service.

Matthew Merry

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Wonderful stress less and very professional.

Serge Van Den Heerik

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An absolutely fantastic team. I couldn't have asked for better movers who made the whole experience so much less stressful. Their experience made it all run smoothly and they went above and beyond. Very reasonably priced - I'd 100% recommend them to anyone.


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Reasonable competitive quote, prompt arrival on the day, friendly efficient guys, nothing broken. What more can you ask for!

Jean Green

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An all round great experience fantastic employees fabulous sense of humour as well as very professional.

Terry Braithwaite

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Absolutely brilliant and really good value for money. From start to finish everyone was really helpful and efficient. The chaps doing the packing and moving worked their socks off as it was a tough job, but were also good humoured and polite throughout. I would definitely use them again and recommend them to anyone. 

Anna Frizzell

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From start to finish 1st Choice Removals were great. They were very careful and professional, clearly very experienced and nothing was too much trouble. I would highly recommend.

Jane Seaman

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5 stars says it all, fantastic team out on the road, fantastic back office staff..... if you want a professional service at a reasonable price then use this company.... yes you may find a slightly better price elsewhere but having used a LOT of firms for moving in the past non have come close to 1st choice

Andrew Doyle

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Friendly and easy to use lit storage. Open office hours, 6 days a week.

Andrew Rycroft

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The best part of the whole stressful home move experience was the actual move. They were on time, neat and tidy. Professional and courteous. We were joking all the time and at the end of it i had moved home. Simply the best.

Sainath Reddy

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This firm have just moved my whole house contents last week and it was great . Everything wrapped up to protect it from paintings to mattresses. We moved from Blandford Dorset to Stafford and the 2 blokes were great from start to finish, polite, good with the kids and dog. Can't thank them enough .Cheers lads.

Rhys Hutchinson

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Extremely professional and friendly service. Could not fault this company in any way. Would not hesitate to highly recommend. A pleasure to do business with.

Paul Shorrocks

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We were moving from Southampton to East Devon having been in the same place for 14 years. We'd never used a removals company before and, with an upright piano and plenty of musical instruments to shift, I'll admit to a little nervousness. With that in mind, I can't praise 1st Choice enough. The video survey was thorough and professional, communication was fantastic... and on the day, Tom and Steve were fantastic - they made the tricky part (the piano) look easy at either end, we're just the sort of good natured helpful chaps you'd want to have around during a home move, and... I've left it until we've been through every box before writing this... no breakages at all!

Ben Willmott

Moved to East Devon

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Having been in the Army for 28 years and experienced good and bad experiences at the hands of movers over multiple house moves I was extremely impressed by the 1st Choice Removals team. Personable, hard-working and willing to do things that other movers hide behind the rules on, I was extremely impressed. I cannot recommend them strongly enough for anyone considering moving house.

Justin Kingsford

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Highly recommended, 1st Choice, moved us from Berkshire to Dorset. Right from the initial contact, we were impressed with the service and advice given, by Fiona. We contracted for the full service, with 1st Choice, including the packing service. 1st Choice, led by their team leader Steve,were very professional throughout. They arrived the day prior to the move to do the packing and start the move. They stayed locally overnight to complete the loading of the lorry, on the moving day.The move into our new property, at the other end was carried out smoothly and efficiently, with no problems, the Company providing extra men to complete the move, in a timely manner. The after move service was also first class, collecting the unpacked boxes as soon as requested.

Mike Cooper

Moved to Dorset

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"From start to finish they were great! Our movers were so helpful and really looked after our stuff whilst lifting and shifting. One of the guys got stung by a wasp on his ankle and it started to swell up quite badly and he still did a cracking job! We hope he is ok. Thank you to the movers you actually made moving enjoyable when it is the most stressful thing in the world. All the best to you both from Jayde and Alex."

Jayde

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A great team, and outstanding service!


We moved with very little notice, and 1st Choice were great at every stage. The team were friendly and professional, and took excellent care of our belongings. They used door covers, stair covers and mats in all the hallways. They were careful to check with us which items went in which room. Although we did not use the packing service, I have every faith that they would have done a great job with that too.


We could not have been happier with 1st Choice, and would 100% recommend their services. We would definitely use them again. Thank you so much for making our moving day NOT stressful!

Jenny

Moved to Wimborne

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"I had a fantastic experience from start to finish! I needed a quote quickly and received one the same day (which included picking up my belongings from two locations), the price was reasonable and the booking process very quick. Rob and his colleague arrived on time, protected the doors and carpets before they started loading the van, double checked that my insurance was in place before touching a thing, listened to my instructions and preferences, and we’re super careful with all of my belongings from start to finish. I couldn’t recommend 1st Choice Removals enough and I would definitely use them again. Great job, thank you! "

Dionne Moody

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We were moving back from Dorset to Kent.


The surveyor was very professional and assessed what we had, I also felt he’d listened to me; We’d moved out of a two bed flat into a 4 bed house when they started talking about another lockdown, although the house was big it was sparsely filled. The other surveyors seemed to see 4 bed and ignore everything else.


The move took place over 2 days: day 1 Steve and Logan packed our house up. Day 2 they unloaded at our new location. Great guys, very polite professional and fun, they took the edge off the stress and we both felt they were in control.


They protected every surface, door protectors, floor protectors, wraps for our goods, another level from anyone I’d seen before.


We had 3 quotes, 1 from a company we’d used before, that were a fraction as good as good as these guys.


I’d highly recommend, and Steve and Logan kicked it out of the park for us. If this company works near our next move they will be my ONLY choice.

D Bentley

Moved to Kent

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Now used for a 2nd time. As good as the first. Mike, Tom & Clint were superb. Friendly, efficient and made the day super easy. Dealt with a delay in getting into the property professionally and calmly. The team also went the extra mile to help protect the carpets & doors in both the property I was moving into as well as out. Thick padded covers went on the doors, mats on the main thoroughfares and plastic up the stairs.

J Love

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Wow! Amazing guys. So helpful and professional. Nothing was too much trouble. The completion of our house ran over time, Tom and Sam stayed and moved us in, no complaints just total positivity, made a very potentially stressful day, really easy. Thank you so much. Would recommend!

Lyda

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Brilliant, could not fault them from start to finish. Absolutely brilliant, everything moved without any breakage or damage. I would certainly recommend them.

D Barlette

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Excellent service from an extremely professional organisation. Meticulous care and attention paid to our belongings at both ends of the move. The team was very professional, courteous, careful and friendly. Would use again and recommend to anyone.

K Aylwin

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Mike and Sam have been amazing. Nothing was too much trouble. It was a tricky job and they did everything to make it less stressful. Amazing.

J Hodson

Moved to Swanage

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Very happy with the service. Great bunch of guys, Really Helpful

H Linty

Moved to Wimborne

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Thank you so much. Fab job

Thank you so much. Fab job

Moved to Wimborne

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Excellent Service, never felt rushed. Lots of care taken. Very polite and courteous service.

F Parrick

Moved to Poole

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An excellent service

G Crimpin

Moved to Bournemouth

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Excellent service. Very careful with all belongings and no complaints when lift wasn’t working! Would highly recommend this company. 

D Dawson

Moved to Poole

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Excellent service. Patient with me and expertly delivered. Would happily use again and recommend 

John C

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We moved recently after 28 years at our address and the guys at 1st Choice Removals were amazing. They were professional, helpful, hard working, fun, respectful and incredibly patient and wonderfully kind to our gorgeous dog Mishka. Nothing was too much trouble they made a difficult day go smoothly. Thank you guys much appreciated and would highly recommend your services.

Ruth

Moved to Bournemouth

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Great team, friendly, helpful and professional. They arrived punctually and the day went very smoothly. There were no breakages or damage, and the day was much less stressful than anticipated.

Jill

Moved to Poole

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Tom/Steve & Logan who moved us, we’re the most professional, respectful and friendly team. We felt as though we’d known them for years. They respected our property and belongings, used protective coverings on the doors & floors where necessary. Although we were paying for the service, nothing was too much trouble. The way they pack the van is incredible, it’s certainly and art, which showed their professionalism. I would recommend this company and this particular team to anyone. Thank you for making it easy for us at such a stressful time. 

Hayley

Moved to Bournemouth

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Fab service, thank you.

Karis

Moved to Ferndown

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Amazing service would highly recommend.

Christopher

Moved to Wimborne

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Staff were Brilliant.

Mr Brown

Moved to Wimborne

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Excellent job, thank you all so much.

Mr Pitman

Moved to Wimborne

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Excellent service, so much care and attention to detail. Would definitely recommend you to anyone.

H Cook

Moved to Wimborne

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Great team, friendly, efficient and hard working. Very satisfied.

Jill

Moved to Hamworthy

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Very happy with the removal service. Turned up on time, professional service, staff excellent. Thank you.

Harvey

Moved to Canford Magna

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Awesome work, really appreciate the hard effort, and the going above and beyond! 

Duncan

Moved to Poole

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1st Choice removals did a brilliant job at helping me and my boyfriend move house. They were friendly and hard working as well as being able to have a laugh with each other and us as customers. Thank you again so much, would definitely recommend this removal company. 

Em R

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We had what for these guys was a workaday move in our local area. We chose to use the full pack service. Everything went 100% to time and plan, the crew of 5 were great, courteous yet amusing and nothing too much trouble. No damage of breakages.

We have used them before and can highly recommend them. Moving is very stressful but they did their part in helping reduce that!

R Fletcher

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Used them twice recently - firstly to a storage place, then for our house move. Both times the teams were excellent, and had "can do" attitudes.

G Dunn

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Tom did an excellent job, was very helpful and made sure my belongings were safe the entire way! 

B Ledingham

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Very Happy
Couldn't have been easier or less stressful. 10/10.

Mike Jason, January 2022

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An efficient, friendly and positive service, making a relatively stressful day rather easy. The team worked very hard and were always careful & conscientious. Definitely our 1st choice should we move again and would recommend them.

S Harbour

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Chris and the team were brilliant. We had a very tricky spiral staircase to negotiate but I needn’t have worried they managed amazingly. Would highly recommend. 

Location: GU32 October 2021

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The 1st Choice Team were professional, friendly and went above and beyond making our move a stress free experience. We would definitely recommend!

Richard Whitley, Oct 2022

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Very helpful bunch of guys, happy, polite, hard working. Nothing was too much trouble. Would definitely use them again. 

N Sweeney, Oct 2022

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Brilliant team, great motivators and can do attitude. Thank you so much.

Chris Dunn, Oct 2022

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Thank you First class service, punctual, polite and took care of everything. Would certainly recommend this company to others.

Veronica Godfrey, Oct 2022

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Fabulous service, lovely team. Definitely recommend.

Martin, Oct 2022

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Brilliant, couldn’t have asked for better.

Alison Raspini, Oct 2022

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Excellent service from start to finish! Professional, efficient, fast, caring, fun to deal with and made the whole process as good as it could be. Very respectful and understanding under extreme circumstances. Thank you to all. Highly recommend.

Louise Dunmall, Sept 2022

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We had a full pack and move service with 1st Choice in May 22’. Everyone on the staff was friendly and efficient and it made the whole moving process so much easier. Would highly recommend!

Bethany Roxburgh, Sept 2022

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Clint and Rob from first choice have done several jobs for us, some of which have been really tough.. no grumbling just pleasant professional service, getting the job done every time.

Edd Gorvin Sep 2022

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Used 1st Choice for the second time in 15 months and both times the team were brilliant. The team were happy, attentive and worked well together. My wife and I would definitely recommend them to friends and family.

Jamie Drewett, Aug 2022

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Many thanks to Rob and Tom who carried out our move from Salisbury to Worthing. Their professionalism and due diligence is a credit to the company. 1st Choice is an apt name for this company when it comes to removals.

Keith McGonigle, Aug 2022

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Many thanks to Steve, Logan and the team at 1st choice removals. They were quite simply superb and made our moving experience comely stress free. They were so professional and pleasant, I would not hesitate in recommending them. They certainly delivered!!

Jonathan Strode, Aug 2022

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This is the second time I have had the services of 1st Choice Removals. They are quite simply fantastic, and I have absolutely no hesitation in recommending them.

Kay Day, Aug 2022

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Excellent service and very nice people...thanks for helping me out fiona&Chris...always recommend to anyone who is looking to move.

Dave Peacock, July 2022

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Couldn’t of done the move without this company, Phil and Tom were amazing and went above and beyond to make it as less stressful as possible. Would use again for all future moves and highly recommend. Thank you again guys!

Sarah Fenty, July 2022

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The lads were friendly & efficient. As a company the service has been clear and understandable. I'd recommend to a friend.

Richard Mintram, February 2022

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Both teams packing & un-packing, pleasant & understanding
Prompt & reliable. Really good service, happy on all accounts.

H. Endersby, February 2022

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Absolutely brilliant teamThe Team are very professional, efficent and friendly. I can highly recommend them. 5 stars.

Craig Ford, February 2022

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This was our first time using a removal service.
This was a relaxed and very easy experience for us. We can't thank Guy and Steve enough! They have been excellent, very professional and accommodating. They have gone above and beyond, thank you so much! 5*!

Cherleigh Campbell, February 2022

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Absolutely brilliant team
So efficent and friendly. Can not recommend them highly enough.


B.A. Roche, February 2022

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Professional, punctual and friendly service.Customer service was excellent from start to finish. Excellent value and service.

Jess Dann, February 2022

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Mike, Clint & Colin were incredibly helpful & polite at all times
We are very pleased with the efficient service & will reccomend to friends. Excellent.

M Betteridge-Hanson, February 2022

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Excellent
The removal guys were so friendly, a hudge credit to 1st Choice Removals.

5+ stars.


Niall Cumming, February 2022

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Colin & Rob were fantastic
They were extremely careful with my belongings, really helpful & also lovely & friendly. No complaints whatsoever & would highly recommend!

Donne Moody, February 2022

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First Class Service As Always!
Thank you for going the extra mile. This is the 4th time I have used the company + I will continue to do so.

Bridget Long, February 2022

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Thank you so much for a speedy, professional service!
Rob, Rich + Steve worked tirelessly without a break and nothing was too much trouble. We wouldn't hesitate to recommend 1st Choice.

Richard + Patricia Moor, January 2022

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So very pleased with how everthing went
The guys made a stressful time so much more pleasant.


Steve Hizich, January 2022

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Worked incredibly hard
Clint, Mike and Steve worked incredibly hard to ensure the move completed to time. They were very polite and good company. Please tell Mike, that Toby the dog is settling in well!

A Taylor, February 2021

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I have recently moved and used First Choice Removals. I cannot recommend them highly enough. They were good value, quick, efficient and extremely friendly. They came back and collected the boxes very quickly too which was great. A great service, thank you. 

Gentle

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Moving can be a stressful time but the guys from 1st Choice took that away. They made me laugh throughout the move and nothing was too much trouble. Whilst at this point I never want to move again.

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Absolutely spot on. Another removal company let us down at the last minute and 1st choice helped us out the same afternoon. Tonight we finally have our furniture in our new flat and 1st choice literally saved the day. We needed to hand the keys back tomorrow and have a baby... Stress overload. You guys were absolute stars, on a Friday night you had a brilliant attitude and we're efficient, fast and friendly. We would strongly strongly strongly recommend and will use again if we move (hopefully not for a long time though!) Thank you so very much.

Christina Lorimer, 2023

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Thanks to our wonderful removals team - Mike on packing the day before and Rob, Rich and Steve on the day. Professional, efficient, helpful and always with a smile. Would recommend without any hesitation.

Patricia Moor

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We loved using 1st choice removal. From start to finish. We went for the full packing service, so they came the day before to pack items. The next day they were with us bright and early finished packing the essentials then loaded. There were 3 men to help. All really professional. We will be using them again and I've already recommended them to a friend

Yasemin Konan

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An excellent removal company and would use again and definitely recommend. Competitive quote given by Ricky that included packing and disassembly. Easy to confirm and complete paperwork, including a pick up from storage nearby. Receptionist was very helpful. The men worked solidly all day despite the sun blaring and were both professional and friendly.

Sharon Wilkinson

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Very professional service and good value. The movers came on time, and were very friendly and polite and worked very hard. Would definitely recommend it! 

Rachel Clarke

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Would highly recommend 1st Choice Removals. Really great bunch of guys who came and moved us to! Easy from start to finish. Thank you!

Christopher Neal

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The team at 1st Choice have supported us with various moves between houses and storage facilities. Able to fit us in when we needed it, prepared to move all sorts of stuff. Very happy team who definitely know what they are doing. Service all insured so feel confident that your items will be safe. Absolutely would recommend.

Siobahn Pauley

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Absolutely excellent company from quote to removals. Really look after your possessions & take great care not to damage walls when removing bulky objects. The team worked really hard & were a pleasure to have around.

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Having had multiple quotes for removals 1st Choice were by fair the best on service and provided a reasonable price. They were quick to respond to queries about available dates, packing and the process in the run up to our move. On the day of packing the guys arrived and were very efficient, packing literally anything not stuck down! On the day of the move they had us ready to go nice and early so we weren’t being pushed out by the agent etc and had the lorry unpacked quickly. Having since unpacked the whole house (minus three boxes) since moving we’ve not found a single item broken - very impressive! Overall the whole are super friendly and very professional, can’t fault them in the slightest and would recommend everyone gets a quote and uses 1st Choice Removals - the best and easiest parts of our whole move involved 1st Choice Removals!

James Cole

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An excellent team who worked well together was experienced and reassuring. Did a great job delighted!

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Efficient,friendly,helpful,cheerful.They worked very hard throughout the whole time and did exactly as we asked.The packing service was extremely professional and swiftly done .They considered carefully the logistics of a long journey and made sure we were ok with their plans.Superb service,happy to recommend them.

Christine Gayford

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The guys turned up on time & did a 1st rate job would highly recommend using them -

Ray Onions

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We moved 6 months ago with another company, the worst experience ever. Having been recommended 1st Choice Removals, we thought we would try them as we needed to use someone. I was concerned about my cats being stressed! No need. What a delight they were. Chris and Joe arrived promptly at 8am and Chris walked me through the house and emptied a bedroom I could use for the cats and took about 2 hours to empty the house of furniture/boxes. They moved everything to the new house and ensured all the furniture was reassembled and placed in the correct room. I cannot praise these people highly enough.

Location: SO32

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What a brilliant team, had the flat packed up and in the van, and then the house filled up in just a couple of hours, including rebuilding a king size bed. Really professional and friendly throughout, took a lot of the stress off a busy couple weeks.

Location: PO12

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What an amazing team!! Have used them twice now in 15 months and both times they have been professional, provided a personal service and efficient. They offer the little extras that make all the difference. If you're looking for a company that goes above and beyond, look no further!! Amazing effort once again Chris, Claire and the team - A+ from me!!

Location: PO6

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The team Chris Joe and Theo) arrived on time. Furniture was loaded quickly and safely. They worked hard and nothing was too much trouble. Chris even went back to Gosport to pick up a garden item we’d left behind. They were polite, good humoured and efficient from start to finish. In the new property they made sure everything was in place before leaving. Excellent service. I would use them again in a heartbeat and gladly recommend them.

Location: PO11, March 2023

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Helped us move house. Worked hard to get it done quickly and well. Great attitudes too, funny and welcoming.

Location: PO12, February 2023

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Chris and his team were fantastic, moving all our furniture and possessions with professionalism and humour. Thank you for making the whole process less stressful!

Location: PO13, December 2022

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Choice provided an excellent service throughout the complete process from estimate to delivery. It was professional, smooth and trouble free. To top it off it was excellent value. I would like to highly recommend the excellent family company.

Location: PO12, October 2023


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Chris and Claire provided a fantastic service. They were very helpful, supportive and flexible given that we didn't know exact dates until a few days before due to waiting to exchange. They even moved us on a Sunday. Friendly and professional at all times, we would recommend to anyone. Thank you.

Location: PO9, August 2023

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The Team were fantastic, going above and beyond our expectations and keeping us smiling and laughing during what can be a stressful time. They ensured we had beds set up and washing machine connected before they finished for the day. Cannot fault the team at all! Highly recommend.

Location: PO16, September 2022

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The gentlemen were on time, friendly and so helpful. From the day of the quote until the move they were in contact to ensure everything was going well. They supplied the boxes which were so useful and kept my costs down. They went above and beyond to ensure the move went smoothly. Including securing a desk where there were screws missing. I would highly recommend this company especially as moving is so stressful but they were amazing and I didn't feel stressed at all.

Location: PO12 May 2022

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Joe and Chris were the absolute best when packing up and moving my house. The team was kind and professional. Speedy and communicated the process well. I highly recommend this company for your house move.

Location: PO8 May 2022

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Good honest job done, very quick to organise, friendly definitely will be used again.

Location: PO12 April 2022

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We used this company for our last minute move and so pleased we did. From start to finish the team was fantastic. They all worked like trojans and were understanding and patient with my lack of experience (first move). They were all really careful With our belongings and respectful of both properties - now Fully unpacked We’ve had no breakages whatsoever. They were so helpful and I definitely feel like our satisfaction was important to them. Communication was amazing and price wise they are inline with the other companies in the area. We’d Definitely Recommend to Anyone that needs removals.

Location: PO12 May 2022

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Used 1st Choice for the 3rd time and they are consistently brilliant. Professional, on time, caring and careful. Honestly you won’t find better - I’d give them 10 stars if I could.

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My mother had Rob from 1st choice over to pack her home up prior to removal day. Rob was amazing, calm and attentive, polite and professional! A pleasure, in what was an emotional day. To be honest, everyone we have dealt with at 1st Choice has been delightful, highly recommended!

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A great service provided by Joe and Theo. A thorough survey was carried out prior to moving. Quote and full instructions are processed and received promptly. Date booked and confirmed. Returnable boxes delivered in plenty of time. Payment sent day before move date. Day of move. The guys turned up bang on time, the van was loaded neatly and expertly and we were unloaded just as brilliantly at our new property, with everything going into the correct rooms. Throughout the whole process Joe kept us updated and made the move stress-less. A cheery duo. We would certainly recommend this company and use it again.

Location: SO31 January 2022

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I used this company to move from London to Bournemouth. Could not have been better. Professional. Polite. Good humoured. Made my move so much easier than I thought it was going to be. Would highly recommend them.

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I was told that moving day would be one of the most stressful days of your life but these guys made everything really simple. We opted for the packing service which was really efficient and on moving day itself we really didn’t have too much to do as these guys covered all bases. If we ever have to move again, we would use 1st Choice.

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Chris and the team were very professional and they kept good communication throughout this long distance move. Excellent service and good time keeping. Thanks guys.

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Used to move contents of property from Portsmouth to Southampton. Arrived on time, very competitive in price. Would recommend using them as no item was too big to move.

Read our reviews from 2021

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